Job Description
* Building knowledge of the business, its products, processes and standard operating procedures
* Assisting with the project start up and initiation phases to help identify and document project objectives and benefits
* Eliciting, validating and documenting business requirements for various IT products
* Designing and recommending improvements to new and existing processes and systems
* Producing ‘as-is’ and ‘to-be’ process maps
* Creating wireframes and mock-ups to support the business requirements
* Liaising with business SMEs and 3rd party suppliers throughout the project lifecycle to ensure solutions meet projects objectives and deliver the best user experience
* Raising potential project risks, issues and blockers
* Collaborating with the wider project team members and providing support when required (including solution designing, testing, training, support etc.)
* Assist with triaging and validating bugs
* Contribute to knowledge sharing sessions and project retrospectives, both in products and BA techniques
Qualifications
* Minimum 1 years Previous experience of working within an IT project team or similar - essential
* BCS Foundation Certificate in Business Analysis (or equivalent) - desirable
* Excellent knowledge of Microsoft core products
* Knowledge of requirements eliciting techniques and project delivery methodologies (agile and waterfall) – desirable
* Comfortable engaging with stakeholders of all levels
* Excellent interpersonal and communication skills
* Analytical and problem-solving ability
* Strong attention to detail
* High-level of creativity, adaptability and persistence
* Energetic, passionate and driven
Additional Information
* 22 days holiday per year, (increasing to 25 after 1 year) and with length of service
* Free breakfast and lunch in our onsite canteen "The Hangar"
* Free onsite gym with weekly classes
* Cycle to work scheme
* Private healthcare and pension
* 2x charitable "giving back" days per annum
* Continued professional development
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DIVERSITY & INCLUSION:
Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.