Job Description
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel-good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and, at the same time, a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager, and Rituals Advisors to reach your personal goals and store objectives. You’ll interact directly with customers to ensure an optimal customer experience and mentor and support Rituals Advisors.
Qualifications
High energy, humility, and a sense of humor!
You are unique because of your ability to mentor team members and connect with customers, making everyone feel at home in our stores. Additionally, as a Rituals Expert, you are professional, enthusiastic about our brand, and able to share that excitement with your team and customers.
Moreover, you have:
* Prior experience as a supervisor or Team Leader within retail or hospitality.
* Strong motivation to achieve performance targets.
* A customer-service mindset and team-oriented work ethic.
* Decision-making and problem-solving skills.
* An eye for detail, organized and structured approach.
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