We are seeking a dynamic Team Leader to join our Finance Team. The role will support our Purchase to Pay and Accounts Receivable team - a key delivery mechanism for our Transformation Programme and the way customers engage with the council. This role is pivotal in ensuring effective operational delivery, enhancing customer experience, and embedding improvements that put health and wellbeing at the heart of everything we do.
To manage the performance of staff teams to deliver to high standards across the service, Ensuring continued compliance with statutory regulations.
Key Responsibilities
+ To support the Service Lead and Service Manager in the day-to-day delivery of a high-quality service that meets the customer needs, whilst optimising technology and improved processes to deliver an excellent customer experience.
+ To supervise, recruit, develop and motivate staff teams to achieve effective and efficient performance. Responsible for performance appraisals of staff team and appropriate development reviews identifying key training needs and ensure continuous professional development.
+ To manage the performance of staff teams to deliver to high standards across the service.
+ Ensuring continued compliance with statutory regulations.
+ To organise and co-ordinate day to day allocation of workflow throughout the team, ensuring service priorities are met, the team are effectively targeted, whilst operating in accordance with established procedures., + Those who consider themselves disabled as defined by the Equality Act 2010
+ Those in care or who have left care and are aged 24 and under
+ Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Leader and also an Age Friendly Employer - to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.
+ Educated to NVQ Level 3 or equivalent experience.
+ Experience of managing and motivating staff and allocation of work with key performance indicators.
+ Experience of devising, implementing, monitoring and maintaining accurate administration systems
+ Experience of change management and change behaviours to improve the customer experience.
+ Experience of developing and monitoring service performance.
+ Skilled in Microsoft Office (Word, Excel, PowerPoint)., We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
#J-18808-Ljbffr