Mobilisation Complex Care Coordinator -
Trusted support that sets great care in motion
Wokingham Head Office | Full-time, Permanent | 40 hours per week, Mon-Fri
£35-40k per annum DOE.
When a person is waiting to receive complex care, every moment matters. The anxiety. The pressure on families. The urgent need for the right team to be in place. At Libertatem Healthcare, we are proud to support people living with life-changing conditions, helping them receive the care they deserve – in their own homes, with dignity, safety, and confidence.
We are looking for a Mobilisation Coordinator to join our Mobilisation Manager and lead the safe, smooth, and timely setup of new care packages for our clients with spinal injuries, brain injuries, and complex conditions. You'll act as the anchor during this vital transition – bringing people, processes, and systems together to ensure that care starts not just on time, but in the right way. You'll be the trusted support to our case managers and families that sets great care in motion. You'll need precision and compassion to ensure that the personalised needs are met.
What You'll Be Doing
* Coordinate and deliver the full mobilisation journey – from referral to go-live
* Build strong, compassionate relationships with clients, families, and Case Managers
* Work closely with internal teams (Recruitment, Compliance, Clinical, Training, Ops, HR)
* Create robust rotas in OneTouch, ensuring care teams are scheduled and trained
* Spot risks early (dropouts, delays, data gaps, agency reliance) and take decisive action
* Ensure our clients feel seen, supported, and safe from day one
* Have outstanding people management and engagement skills because behind every great care team is a calm, capable coordinator
You'll Thrive In This Role If You Are
* A natural completer-finisher – you don't drop the ball, and you take pride in delivering the final mile
* An exceptional communicator – warm, clear, calm, and confident under pressure
* Deeply client-focused – you care about people, not just processes
* Highly organised – you juggle moving parts with precision and foresight
* A proactive problem solver – when things don't go to plan, you calmly get them back on track
* Comfortable using systems like OneTouch, Excel, and scheduling platforms
Why join us?
* Be part of a company with a strong reputation in complex care
* Make a meaningful impact on people's lives, every single day
* Join a team that is values-driven, supportive, and passionate
* Work in a fast-paced, purpose-filled environment – with autonomy and trust
Ready to apply?
If you're the kind of person who loves structure, leads with empathy, and never settles for "good enough" when someone's wellbeing is at stake – we want to hear from you. Join us in our mission to go beyond outstanding.
Apply today and help us make complex care, simple.
Libertatem Healthcare
The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client's independence at the very centre of everything we do.
The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.