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Customer advisor

Bridgend
B&Q
Customer advisor
Posted: 12 September
Offer description

Overview

B&Q Bridgend – We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.


What’s the job?

Join our team, and you’ll become an expert advisor — an inspiration as well as a guide. You’ll get to know every customer and their home improvement projects. Sales will be important, as will managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.


Responsibilities

* Provide excellent customer service and act as a knowledgeable advisor for home improvement projects.
* Support sales activities and help customers find the right products.
* Manage stock, set up displays and ensure the store presentation is attractive.
* Receive training in paint-mixing and timber cutting as required.


What We Need

* Happy to help, eager to learn and passionate about home improvement.
* Friendly and outgoing with a buzz from helping others.
* Willing to expand skills with new technology and new ways of working.
* Great team player and flexible to work on a rota that includes weekends, evenings and bank holidays.


Shifts and Pay

Shifts available Monday – Sunday, 7.00am – 10.00pm. Part-time role – 15 hours per week. UK Notional hourly rate £12.71 per hour.


Benefits and Diversity

* We are committed to diversity and inclusion, with networks to support colleagues and allies.
* Wellness and benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts and more, plus generous breaks to keep you refreshed.


Additional information

For recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.

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