Job Description
This Restaurant Servers position is for someone who has a previous customer service background and ideally will have worked in a branded restaurant environment however full training will be given.
The position involves:-
* Being passionate about customer service and ensuing the highest standards are maintained at all times.
* You must be able to work a combination of both early (6am start) and late shifts (midnight finish) on a rota basis. Shifts include weekends, public and Bank holidays which due to the nature of the restaurant are often the busiest days for the business.
* Uniform and appearance standards must be maintained at all times.
* Taking orders and serving food and drinks to a brand standard ensuring impeccable service is delivered at all times.
* Being knowledgeable about the menu, wines and cocktails served.
* Ensuring clear, concise communication between the front and back of house teams.
* Taking payments for guests and ensuring the correct billing procedures are adopted.
* Adhering to all Health and Safety policies and procedures as explained during your training
Additional Information
We’re offering:-
· £11.44 per hour for all ages, share of tips / service charge
· Up to 4 Free nights in Accor Hotels for every year of your employment
· Discounted rooms in all Accor Hotels Worldwide
· Discounted rate at all Legacy Hotels
· 15% Off your final bill in every Accor Restaurant or Bar
· 30% Discount in all MPW Restaurants
· Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.