Job Title: Bid & Sales Operations Specialist
Location: Home-based with travel to partner sites as required
Salary: £45k - £50k
Role Overview
We are seeking a detail-oriented, commercially aware, and highly organised Bid & Sales Operations Specialist to support our sales and account management teams. This role is critical in driving growth by coordinating high-quality tender responses, improving sales operations, and enabling the team to deliver a polished, consistent, and efficient sales experience. The ideal candidate thrives in a fast-moving sales environment, enjoys managing processes end-to-end, and takes pride in accuracy and brand alignment.
Benefits
* Uncapped team commission
* 28 days annual leave + bank holidays
* Full training and ongoing support
* Regular company social events
* Life cover, sickness cover, health cover*
* Home working allowance*
* 5% employer pension contribution
* *subject to probation completion
Key Responsibilities
Tender & Bid Coordination
* Identify and evaluate suitable tenders, RFIs, RFPs, and security questionnaires to respond to.
* Lead the preparation, coordination, and submission of all bid responses, ensuring clarity, accuracy, and alignment with brand standards.
* Maintain and continuously improve a central library of proposal content, case studies, and assets.
* Work with technical and delivery teams to gather timely and accurate input for proposals.
* Leverage AI-based tender tools or other systems to streamline bid preparation and enhance response quality.
* Maintain version control and ensure continuous improvement in tender processes and materials.
Sales Operations
* Prepare pricing, quotes, statements of work, and proposals in line with sales strategy.
* Maintain CRM data accuracy, including contact details, activity logs, and pipeline stages.
* Assist in developing and refining sales processes to improve efficiency, consistency, and reporting.
* Generate dashboards, sales reports, and performance metrics for leadership review.
* Support account managers with partner engagement, co-selling, and account mapping strategies.
Cross-functional Collaboration
* Work closely with Marketing, Channel, and Technical teams to deliver high-quality outputs.
* Liaise with vendors, partners, and prospects to gather necessary information and ensure a seamless sales experience.
* Act as a point of contact for bid-related queries, providing guidance and support to the wider team.
Required Skills & Experience
Essential
* 3+ years’ experience in bid/proposal coordination or response management.
* 2+ years’ experience in inside sales or sales operations.
* Excellent written and verbal communication skills, with strong attention to detail.
* Proven ability to manage multiple tasks, deadlines, and priorities simultaneously.
* Comfortable improving and documenting processes for operational efficiency.
* Proficiency with CRM systems (e.g., HubSpot) and standard office productivity tools.
* Full UK driving licence and entitlement to work in the UK.
Desirable
* Experience working for IT vendors, MSPs, cyber security vendors, or MSSPs.
* Knowledge of cyber security services, solutions, and partner ecosystems.
* Experience in co-selling strategies, account mapping, or partner engagement.
* Cyber security certification (e.g., ISC2).