Job Introduction
General Facilities Manager
(Maternity Cover)
Contract length- 9-12 months
Hours- 40 hours per week
Shift Pattern- Monday-Friday 09:00-17:00 (will need some flexibility to support when the business needs)
Salary- Up to 45k per annum + Sodexo rewards and benefits
Location- Watford- WD18 8YE
Job Introduction
This is a great opportunity for an inspiring and hands-on General Services Manager to lead a dedicated, multi-service team at the prestigious Smith & Nephew Head Office and Academy.
At the heart of the site is Modern Recipe, a vibrant staff restaurant that also delivers hospitality to the Academy, welcoming surgeons from around the world. You will lead a close-knit team of 4 catering professionals, 6 cleaning operatives, and 2 receptionists, driving high standards, strong team culture, and a seamless hospitality-led experience across the site.
Key Responsibilities
* Full management of all Sodexo-delivered services on site, ensuring compliance with all legislative and regulatory requirements
* Accountable leadership of Sodexo employees, including engagement, performance management, training, and development
* Delivery and oversight of Health & Safety and Food Safety training
* Robust contractor control and compliance management
* Proactive problem-solving and agile response to client business changes
* Strong partnership working with the client to maintain a high-end hospitality environment
* Financial oversight, budget management, and commercial awareness
* Driving continuous improvement across all service lines
Required Competencies
* Minimum 2 years' experience in a facilities or services management role
* Strong facilities management capability
* Resilience and ability to perform in a high-expectation environment
* Collaborative leadership style with the ability to work effectively with others
* Results-oriented mindset
* Financial and business awareness
* Strong analytical and decision-making skills
* Commitment to continuous improvement
Qualifications and Skills
* IOSH Managing Safely (or equivalent Health & Safety qualification)
* Food Safety / Food Handlers qualification – Supervisor level or above
* Proven experience managing multi-service teams
* Strong communication and stakeholder management skills
* Ability to deliver high standards of hospitality within a corporate environment
Why Join Sodexo?
This is an opportunity to lead services at a prestigious global medical technology organisation where hospitality excellence directly supports world-class surgical education. You will have the autonomy to shape service delivery, lead a committed team, and make a measurable impact during a key period for the business.
If you are a proactive, resilient, and commercially aware services leader ready for your next challenge, we would love to hear from you.