Senior Membership Manager
Contract : Permanent, Full Time (35 hours/week)
46,000 (depending on experience)
We are seeking a pragmatic and innovative Senior Membership Manager to join a growing Commercial team and shape the future of member retention and progression. As the Senior Membership Manager, you'll take the helm in creating a modern, digital, and global membership journey for valued members. Play a pivotal role in enhancing professional journeys for professionals and experts worldwide.
Impact : Lead high-profile projects like annual membership renewal campaigns, CPD, mentoring programs, and digital innovations.
Engagement : Deliver compelling annual membership renewal campaigns, leveraging data-driven insights to maximize retention.
Innovation : Enhance CPD programs, mentoring schemes, and member benefits using cutting-edge digital solutions.
Global Outreach : A leader with experience driving significant change projects in a membership environment.
✅ CRM and Data Expertise : Skilled in leveraging CRM systems and analytics to enhance member engagement.
✅ Strategic Mindset : Familiarity with digital transformation and delivering modern, user-centric solutions.
Heightened use and understanding of membership services and support.