Company ALPINE RACING LIMITED Job Description Alpine has an exciting opportunity to join the team as an IT Technical Support Engineer. Reporting to the IT Technical Support Team Leader, you will be a key point of contact for escalations from our IT Service Desk Technicians, while also providing 3rd Line support to the wider team. This role encompasses the implementation, management, maintenance, and support for a vast majority of our systems, including onsite servers, clients, and cloud resources. The Role: You will monitor and maintain operational and performance levels across all Microsoft platforms, provide 3rd line support for escalated incidents, and proactively identify shortfalls or potential problems, responding to system-generated alarms. Additionally, you will identify business benefits/requirements using technical solutions, train and mentor colleagues on new and existing technologies, and prioritise workloads, recording and updating incidents within the Incident Management System. Other key aspects of the role: Creating and maintaining documentation to support the current infrastructure and services. Adhering to ITIL Change and Release Management Processes Liaising with and managing 3rd party suppliers Assisting colleagues with day-to-day technical challenges You will continually improve systems based on changing demands, including producing scripts, tools, and procedures to assist with automating tasks, and ensure high-quality service delivery. The Person: The ideal candidate will be enthusiastic, dynamic, and responsible with a strong desire to succeed. Exceptional customer service skills, a strong team ethic, a can-do attitude, the ability to work under pressure, a positive personality, and excellent communication skills are essential. We are looking for someone with technical knowledge and experience in: Active Directory Domain Services (ADUC/DNS/DHCP/CA/GPO) Windows Server Windows Client management Microsoft 365 & Office 365 Services and Administration Microsoft Exchange Intune PowerShell Linux Networking and Wireless Technologies Microsoft Endpoint Manager (Configuration Manager/SCCM) Virtualisation using VMware vSphere Virtual Desktop Infrastructure using VMware Horizon. Candidates must have permanent right to work in the UK. Alpine F1 Team strives to be diverse and inclusive—a place where we can all be ourselves. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are committed to making a consistent, top‑down effort to be role models for what diversity, inclusion, and belonging mean in society. Job Family Information Technologies & Systems Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future. By submitting your CV or application, you authorise Renault Group to use and store information about you for the purposes of following up your application or future employment. This information will only be used by Renault Group companies as described in the Group Privacy Policy .