Job Description
Description
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
* To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage
* Maintain accurate data on relevant case management system
* Comply with set client SLA’s
* To attend client review meetings and assist with client project work where applicable
* Undertake appropriate additional tasks provided by the team leader
* Ensure quality service standards and productivity levels are maintained to a high standard
* Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
* Allocate new claims as and when required
* Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications
• 6 months relevant experience • Excellent attention to detail• Negotiation skills• Strong communication skills• Organisational skills• The ability to work as a team and independently• The ability to manage own workload
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation