Reservations and Events Coordinator
Radisson Hotel Group – Radisson Blu Waterfront Hotel, Jersey
This role is part of the Reservations team, responsible for ensuring a superior guest experience by managing reservations and event coordination, including handling guest inquiries, inventory, and ensuring compliance with company standards.
Key Responsibilities
* Supports the smooth running of the reservations department, delivering the guest journey to the highest level.
* Works as part of a team to maximize guest satisfaction and comfort, providing timely responses to enquiries and problem resolution.
* Manages assigned duties and tasks, ensuring timely and professional execution.
* Delivers on departmental plans and objectives, aligning with hotel initiatives and targets.
* Collaborates with immediate supervisor to control costs and inventory, achieving productivity and performance goals.
* Builds effective relationships while promoting company culture and values.
* Ensures compliance with legislation, best practices and audit requirements.
Requirements
* Experience in reservations beneficial but not essential.
* Hands‑on, can‑do work style.
* Commitment to delivering exceptional guest service and passion for hospitality.
* Creative problem‑solving and ownership of duties.
* Personal integrity and dedication to excellence.
* Experience with IT systems on various platforms.
* Strong communication skills.
Further information about the hotel: Nestled beside Elizabeth Marina, the Radisson Blu Waterfront Hotel in Jersey offers 195 designer rooms, a contemporary waterfront restaurant, health club, and full‑service salon.
To apply, visit careers.radissonhotels.com.
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