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Attendance support officer

Norwich
Catch22
Support officer
Posted: 30 July
Offer description

Job Description

Take the lead in managing attendance interventions and overseeing the formal legal processes required to support student attendance. This involves organising and chairing initial support first meetings, coordinating meetings with the local authority, developing personalised plans to encourage student attendance, and potentially leading prosecution-related meetings. All meetings must be documented and maintained in compliance with both Norfolk County Council and Catch22 attendance policies.

There will be a requirement to travel and work in a range of settings, and undertake home visits, you will need use of your own vehicle as you will be responsible for your own travel arrangements. You will be required to make visits on your own and will need to follow the lone working practices.

Main Duties & Accountabilities

1. Ensure a thorough understanding of data protection regulations relevant to your role.
2. Conduct home visits for students with low attendance and develop support plans to help improve their attendance.
3. Maintain confidentiality when handling sensitive information.
4. Stay up to date with the latest attendance legislation and its application.
5. Collaborate daily with advocates to ensure a comprehensive approach to attendance tracking.
6. Manage both computerised and manual pupil records efficiently.
7. Share pertinent information with the Pastoral Manager, Assistant Headteachers, and external agencies through various communication methods (written, phone, electronic, and in-person).
8. Provide updates and guidance to Advocates and Assistant Headteachers on attendance policies, offering tailored recommendations to improve attendance based on individual student needs.
9. Maintain a current and comprehensive understanding of attendance law and government policies.
10. Work closely with the Local Authority Attendance Team to address attendance issues.
11. Plan and prepare all initial support meetings, ensuring documentation is completed accurately and promptly.
12. Complete all necessary court documentation for prosecution proceedings.
13. Serve as a witness in court when required.
14. Lead and attend all Support first, whether in person or virtually.

General Duties

15. Provide additional support as needed for students and their families.
16. Report on strategies and interventions implemented, sharing successes with on-site staff.
17. Assist with external quality assurance visits (, Ofsted, Local Authority) by maintaining accurate records of interventions, referrals, strategies, and their overall effectiveness.
18. Ensure the school is presented in a positive, friendly, and welcoming manner to parents, visitors, and others.

Other Duties

19. Participate in training sessions relevant to the job role.
20. Provide training to staff as needed, when required.

For full job description please click

Qualifications

21. Level 2 qualification or equivalent to demonstrate good literacy and numeracy skills
22. Be Designated Safeguarding lead trained.

Desire to develop and undertake training as required

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