Overview
The Head of Strategic Facilities Management will lead the planning, delivery, and continuous improvement of the Trust’s Hard and Soft FM including transport functions, ensuring safe, compliant, sustainable, and effective environments that enable high-quality patient care and staff wellbeing.
Responsibilities
This includes oversight of maintenance and engineering services, soft FM (cleaning, catering, portering, security, waste, etc.), and transport operations. The post holder will ensure that all FM activities meet statutory, regulatory, and NHS standards, and will provide expert advice to the Associate Director of Estates & Facilities, the Director of Estates and Facilities, the Trust Board, and senior leadership.
Working under the overall strategic direction of the Associate Director of Estates & Facilities, will lead a multi-disciplinary team and be responsible for the development and implementation of policies, procedures, and strategic plans that support the Trust’s objectives and service transformation programmes.
As a senior leader, you will manage Hard and Soft FM managers, build strong relationships with clinical and locality teams, and foster a culture of engagement, performance, and continuous improvement. You will be responsible for FM and transport budgets, developing business cases, and securing investment to support ongoing service development.
A key focus of the role is risk, assurance, and audit oversight—ensuring compliance with national standards, PLACE requirements, CQC expectations, environmental inspections, and initiatives including ERIC, WRAP, and the Trust’s Green Plan.
Qualifications
The role seeks an experienced Facilities Management leader with a proven track record in the strategic development and delivery of Hard FM, Soft FM, and Transport services across a large healthcare organisation.
Benefits
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
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