Role: Service Desk Analyst Location: Nottingham Salary: £30,000 We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly. What You'll Do: Be the first point of contact for IT queries - resolving issues efficiently. Troubleshoot and diagnose software/hardware problems. Collaborate with wider IT teams to escalate and resolve complex cases. Track and log incidents - ensuring top-notch customer satisfaction. Why Join? Competitive Salary: £30,000 with performance-driven growth. Career Progression: Opportunities to upskill and advance within the company. Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment. Location Perks: Central Nottingham office with easy access and great amenities. Requirements Problem solver with a passion for IT. Strong communicator who thrives in customer-facing roles. Experienced in service desk/support roles (1 year ideal). Familiar with Windows, Office 365, and ticketing systems. Ready to take the next step? Don't miss out - apply today and join a company that values your growth and success! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.