About the role
The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London. No previous experience required and full training will be provided. This Health and Wellness Sales Advisor role combines expert product knowledge with customer service skills to drive sales and help customers find products that improve their wellbeing.
Responsibilities
* Support all health and wellness brands, giving unbiased advice to ensure customers receive the best experience.
* Use open questions to understand customer needs and offer holistic healthcare solutions, including in‑store and Online Doctor services, referring to dispensary or pharmacist as needed.
* Use sales and communication skills daily to connect with customers and support their diverse health needs.
* Maintain a sales focus while working as part of a team; commission structure is not competitive.
* Support the Health and Wellness Training Programme to maintain NVQ2 level knowledge.
* Ensure shelves remain well stocked, clean, and tidy throughout the day.
Essential Skills and Experience
* Enthusiasm and passion for health and wellness.
* Warm, approachable manner and confidence to initiate conversations with customers.
* Ability to put customers at ease, especially when discussing sensitive or graphic healthcare needs.
* Self‑motivated, sales‑driven, and focused on delivering a great customer experience.
* Team player who contributes to team and store success.
* Digitally savvy and comfortable embracing technology and omni‑channel offering.
* Proactive approach to learning about new products and services.
* Prepared to complete a Healthcare Training Programme (NVQ2).
Desirable Skills
* Experience working towards sales targets.
* Experience in a healthcare or wellness setting.
Equal Opportunity Employer Statement
We are proud to be an equal opportunity employer. Boots is committed to diversity and inclusion and welcomes applicants from all backgrounds. Applicants may be required to complete a DBS, PVG, or Access NI Check depending on location. Boots is a Ban the Box employer and will consider the suitability of applicants with prior convictions on a case‑by‑case basis.
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