Peer Support Worker - Maternal Mental Health Service
The role of a Peer Support Worker (PSW) is designed for individuals with lived experience of mental health services during their maternity journey. By sharing personal experience, the PSW supports other women and birthing people who have experienced loss and/or trauma during the maternity process.
The PSW must have lived experience within their maternity journey.
The Maternal Mental Health Service provides support under three pillars: Midwifery, Psychology, and Peer Support.
Flexible working requests will be considered.
Key Responsibilities
* Act as a positive role model, demonstrating Trust values and a recovery champion.
* Establish supportive and respectful relationships with service users.
* Help individuals identify achievable and meaningful recovery goals and set objectives, using peer resources and recovery tools.
* Share and promote coping, self‑help and self‑management techniques within the peer relationship.
* Accompany service users to appointments or meetings of their choice and perform practical tasks aligned to recovery goals.
* Facilitate access to community groups and networks to enable participation in community activities and social roles.
* Provide support whilst maintaining professional boundaries.
* Support service users to identify and overcome fears and challenges within their recovery through empathy and trust.
* Liaise with carers, other health professionals, statutory and voluntary agencies to meet the recovery needs of service users.
* Collaborate with key stakeholders and colleagues involved in delivery of care.
* Work within Trust clinical supervision guidelines and act within the limits of competences and authority.
* Maintain a positive and safe working culture.
* Undertake appropriate administrative duties: data inputting, filing, computer work, faxing, photocopying, updating patient records on RIO.
* Maintain patient health records in accordance with national and organisational policies and within the scope of the PSW role.
* Actively participate in regular line management and clinical supervision, including recovery‑focused group supervision and personal development.
* Attend service user forums to ensure the voice and needs of users are addressed.
* Participate in quality assurance measures, including uptake of friends and family tests, satisfaction questionnaires, and other effectiveness reviews.
* Contribute to service development by attending ward, service and hospital level meetings with a focus on the service user perspective.
* Attend all statutory and mandatory training, including RIO training.
* Adhere to all company policies and procedures.
* Complete any other reasonable request.
* Travel around the service footprint as required.
Qualifications
* Lived experience with mental health services during the maternity journey.
Additional Information
Advert closes on Thursday 7 May 2026.
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