Company Description
Merthyr Town Football Club is a community-focused football club and events venue at the heart of Merthyr Tydfil. The club offers versatile spaces for corporate events, weddings, parties, and hospitality days, catering to a wide range of budgets. Guests benefit from free private parking and dedicated event support. The club works closely with sponsors, partners, and local organizations to deliver memorable matchday and non-matchday experiences. This environment offers hospitality professionals the opportunity to contribute to both football and community events.
Role Description
This is a full-time, on-site Bar and Hospitality Manager role based at Merthyr Town Football Club in Merthyr Tydfil. The Bar and Hospitality Manager oversees the day-to-day operation of all bar, function, and hospitality areas, ensuring a high standard of customer service on matchdays and for all events. Responsibilities include managing staff rotas, leading and training bar and hospitality teams, monitoring stock levels, placing orders, and controlling wastage. The role also involves coordinating with events staff to deliver weddings, parties, hospitality days, and corporate functions, ensuring rooms are set up correctly and service runs smoothly from set-up to close. The manager will handle cashing-up, basic financial reporting related to bar operations, maintaining licensing and health and safety standards, and working some evenings, weekends, and matchdays as required.
Qualifications
* Strong bar and hospitality operations skills, including stock management, cash handling, and overseeing busy service periods.
* Experience in team leadership and people management, including training, scheduling, and performance management of bar and hospitality staff.
* Proven ability in event and function coordination, ideally across weddings, parties, and corporate hospitality.
* Knowledge of food safety, health and safety, and licensing regulations within a bar or venue environment.
* Excellent customer service and communication skills, with a professional and welcoming approach to guests, clients, and club stakeholders.
* Strong organizational and problem-solving skills, with the ability to work under pressure and adapt to changing event requirements.
* Previous experience in a stadium, sports club, hotel, or large hospitality venue is highly desirable.
* Basic IT and administrative skills for handling bookings, reporting, and coordination with the club’s events and sponsorship teams.
* Willingness to work evenings, weekends, and public holidays in line with match and event schedules.
* Relevant hospitality, management, or licensing qualifications or certifications are an advantage.
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