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Field service manager

Ecolab Life Sciences
Field service manager
€45,000 a year
Posted: 13 November
Offer description

Join to apply for the Field Service Manager role at Ecolab Life Sciences.

As part of the world’s leading provider of cleaning, food safety and health protection products and services, Ecolab’s Global Food Retail division delivers a comprehensive cleaning program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. Join our team as a Field Service Manager!


What You Will Do

* Conduct Service/Sales calls and audits, brand standards and other on-site evaluations at customer locations, assessing workplace safety and environmental cleanliness
* Provide brand standard education and training to customers in safe use of chemicals and equipment
* Perform activities that create a high level of customer satisfaction including the provision of accurate reports and effective customer communication and relationships
* Partner with Ecolab Account Management teams to solve customer issues and assist in program development
* Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices
* Complete cleaning audits, Service and sales calls based on the customer’s required visit frequency (monthly or quarterly) and evaluate each department for compliance
* Maintain dispensing equipment in excellent working condition and install equipment as necessary
* Meet with store management to provide feedback and findings after the store survey/audit is completed and make recommendations for improvement
* Complete required paperwork including the proper update of customer contact records and the territory management system
* Plan and execute an efficient daily route to maximize effectiveness and productivity


Qualifications

* Experience working in food protection
* Supervisory experience is preferred
* Excellent interpersonal and communication (written and verbal) skills
* Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
* Strong relationship management capability and advanced consulting skills


What’s In It For You

* Flexible, independent work environment
* Access to best in class resources, tools, and technology
* Thrive in a company that values a culture of safety to include top‑knock safety training and personal protection equipment
* Comprehensive benefits package starting day one of employment
* The opportunity to carve out a long term, advanced career path within Ecolab

Ecolab prioritizes a talent‑first philosophy by creating a diverse team to excel at nearly three million customer sites. Building on a century of innovation, our 48,000 associates deliver science‑based solutions, data‑driven insights and world‑class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, improving operational efficiencies and sustainability for customers in many markets.

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.

Apply today and join one of the most ethical companies with over a hundred years of history.

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity, genetic information, marital status, age, or disability.

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