Patient Catering Mobilisation ManagerLocation: Mobile Sector: Support Services Reporting to: Support Services DirectorAbout the RoleWe are seeking an experienced Patient Catering Mobilisation Manager to play a pivotal role in supporting transformation programmes and new contract mobilisations across Compass One. This role ensures that new operating models, system configurations and mobilisation activity are firmly grounded in operational reality, enabling safe, effective and compliant patient catering services.Acting as the operational expert for patient catering, you will represent the service throughout projects, bids and mobilisations — validating designs, supporting testing, managing readiness and driving successful transition into business‑as‑usual operations.Key ResponsibilitiesOperational RepresentationAct as the operational subject‑matter expert for patient catering across projects, programmes, bids and mobilisationsProvide expert insight into service delivery models, workflows, risks and dependenciesIdentify, articulate and escalate operational risks and constraintsServe as a key interface between project teams, mobilisation teams and operational stakeholdersProject & Transformation DeliverySupport transformation and change initiatives across the full project lifecycleContribute to service design, process mapping and operating model workshopsReview and validate proposed workflows, role designs and ways of workingIdentify opportunities to standardise processes and improve efficiency, quality and complianceEnsure solutions are practical, scalable, compliant and aligned to contractual and regulatory requirementsMobilisation & Service ChangeProvide operational input into new contract mobilisations and major service variationsSupport mobilisation planning, readiness activity and transition arrangementsReview system workflows, task structures and operational dataAct as an escalation point during mobilisation and early contract deliveryEnsure smooth handover into business‑as‑usual operationsSystems, Testing & ReadinessSupport system build and configuration activities from an operational perspectiveParticipate in User Acceptance Testing (UAT) and operational testingIdentify defects, risks and improvement opportunitiesConfirm operational readiness and support go‑live sign‑offGo‑Live & AdoptionProvide hands‑on support during go‑live and early operational phasesSupport teams to adopt new systems, processes and operating modelsDrive engagement, ownership and sustained adoptionCapture operational feedback and support continuous improvement post‑implementationAbout YouYou will bring strong operational credibility and experience within patient catering or complex healthcare environments, along with the ability to influence and support change at pace.Essential Skills & ExperienceProven operational experience within healthcare support servicesStrong understanding of contractual, compliance and regulatory requirementsExperience working within structured project, transformation or mobilisation environmentsExcellent stakeholder engagement and communication skillsStrong planning, prioritisation and organisational capabilityExperience delivering training and supporting operational developmentAbility to produce clear operational procedures and guidanceWillingness to travel across sites as required (valid driving licence essential)Desirable QualificationsManagement or leadership qualificationTraining or assessing qualification (e.g. Level 3 AET / Train the Trainer)Key StakeholdersCompass IT system users and internal colleaguesSales and retention teamsClients and suppliersManaging Directors, Operational Directors, Contract Managers and Support Services teamsWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/1304/41152001/52802438/SU DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!