Stratstone Leeds is looking for a Warranty Administrator.
The role
Do you have exceptional administration experience? You could be the Warranty Administrator that we are looking for. As Warranty Administrator, you will be responsible for delivering industry leading standards of customer care and satisfaction at all times.
The role of Warranty Administrator will include:
1. Being involved in every aspect of the warranty and goodwill policy and procedure.
2. Accurately submitting claims on a daily and weekly basis.
3. Monitoring daily and weekly warranty reports.
4. Suggesting improvements to increase efficiency and service.
5. Checking invoices and credit notes.
6. Ensuring full compliance with manufacturer’s warranty claims, processes and procedures.
Your profile
1. Be highly organised and conscientious, with proven experience within an administration environment.
2. Have exceptional PC skills.
3. Have superb attention to detail and possess the sort of confidence and communication skills that inspires trust in colleagues and customers alike.
4. A driving license is required.
Benefits
Company Car, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service. As well as:
1. We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
2. Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
3. We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!), great pension, generous commission schemes, reward savings, and much more.
4. When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
5. 40-hour working week, this role is fast-paced and includes busy weekends, but we are committed to ensuring you have a good work-life balance.
6. Industry leading benefits package where you will receive a guaranteed bonus for the first month of your employment, as well as being rewarded from the first unit sold. This will ensure you get off to the best possible start in your career with us.
7. We have a robust structured 30-day training plan that is designed to support you learn in ways that make learning fun and enjoyable whilst setting you up for success from day 1.
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