Engineering Operations Manager – CBRE Global Workplace Solutions (GWS)
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Overview
As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings. This role is part of the Engineering and Technical Services job function, responsible for providing support, preventive maintenance, and repairs on equipment and systems.
Key Responsibilities
* Provide formal supervision to employees, monitor training and development, conduct performance evaluations, and oversee recruiting and hiring.
* Coordinate and manage the team's daily activities, establish work schedules, assign tasks, and cross‑train staff; set and track staff and department deadlines; mentor and coach as needed.
* Assist the team with operations and maintenance issues.
* Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
* Supervise daily operation of facility controls and asset management systems.
* Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
* Support preparation of annual operating budgets; evaluate, forecast, and manage O&M costs for a specific location.
* Schedule maintenance activities in compliance with customer operational requirements.
* Support operational analysis of engineering performance metrics (KPIs).
* Drive continuous improvement and innovation; support peer reviews, site assessments, and technical competence evaluations.
* Integrate with clients for reconfiguration, changes, and operational requirements.
* Lead by example and model behaviors consistent with CBRE RISE values; influence stakeholders to reach agreements.
* Apply knowledge of own discipline and its integration with others to achieve team and departmental objectives.
* Identify, troubleshoot, and resolve daily and moderately complex issues that may not be evident in existing systems and processes.
Required Qualifications
* Bachelor's Degree preferred with 3‑5 years of relevant experience; experience + education considered.
* Membership of an engineering professional body (e.g., CIBSE/IEE) preferred.
* Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
* Ability to guide exchange of sensitive, complicated, difficult information; convey performance expectations and handle problems.
* Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
* Excellent client relationship skills.
* In‑depth knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
* Extensive organizational skills with a strong inquisitive mindset.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem‑solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on shared values—respect, integrity, service, and excellence—and we value diverse perspectives, backgrounds, and skillsets. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job location: London, England, United Kingdom
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