Housing and Tenancy Sustainment Officer
CAPTION: Job details
* Posting date: 19 August 2025
* Salary: £24,224.00 per year
* Additional salary information: 24224 - 24224
* Hours: Full time
* Closing date: 10 September 2025
* Location: Ipswich, IP4 1JZ
* Company: Vacancy Filler
* Job type: Permanent
* Job reference: AUG20258655
Summary
Working hours: 35 hours per week including some evenings and weekends
Interview Date: To be confirmed
Lyndon House is a Salvation Army Lifehouse (supported housing) located in Ipswich. The centre provides accommodation and support based on individual needs to 39 individuals who are experiencing homelessness.
Key Responsibilities:
The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
The successful candidate(s) will be able to demonstrate:
* Level 3 qualification in related field or willingness to work towards it
* Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
* Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
* Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, and a satisfactory Enhanced DBS with Barred list check of the Adult workforce. For details of how to prove your right to work in the UK please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
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Working hours: 35 hours per week including some evenings and weekendsInterview Date: To be confirmedLyndon House is a Salvation Army Lifehouse (supported housing) located in Ipswich. The centre provides accommodation and support based on individual needs to 39 individuals who are experiencing homelessness.Key Responsibilities:The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.The successful candidate(s) will be able to demonstrate:Level 3 qualification in related field or willingness to work towards itKnowledge of the
main support needs which are commonly faced by homeless and vulnerable clientsAbility to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressureMotivation towards supporting vulnerable clients to achieve focussed and positive life outcomesIn order to complete your application please download and read the job profile and any other attachments.In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.Appointment subject to satisfactory references, proof of right to work in the UK, and a satisfactory Enhanced DBS with Barred list check of the Adult workforce. For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and
apply for this position will be given priority consideration.We reserve the right to close this advert earlier if we feel that we have received sufficient applications.Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
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