Description
:
You will embed Financial Crime risk management within the PPUK first line of defence and ensure compliance withall applicable legal, regulatory, and Policy / Procedural obligations including UK Money Laundering Regulations, Sanctions compliance, Fraud and FCA Consumer Dutyrequirements.
As a senior member of PPUK, your experience, passion for addressing financial crime for the individual customers and at scale as well as playing our part for the wider payments industry will be key in meeting the needs of the business. You will work with other lines of defence FCR functions and wider Group Financial Crime (“GFC”) departments and leaders.
In your role, you will work very closely with the PPUK UK Money Laundering Officer in the second line of defence as well as the Global Financial Crime (“GFC”) organisation.
Your role will involve
1. Strategic Oversight of the Operational Financial Crime Framework: Lead the implementation andcontinuous improvement of the UK Financial Crime Programme, ensuringalignment with applicable policiesand procedures, and adherence to UK legal and regulatory requirements.
2. Lead the design and execution of the UK first line of defence. Fraud Risk Management strategy: across the customer lifecycle, including the prevention and detection of Authorised Push Payment (APP) fraud, account takeover and internal threats, leveraging data driven controls, analytics and cross functional collaboration to protect the PPUK business and customers.
3. Ongoing collaboration with PayPal Product, GFC and wider UK and Group stakeholder teams to manage financial crime risk and change management for PPUKneeds.
4. Attending financial crime and other relevant risk committees, forums and PPUK Board where appropriate toreport on key risks, trends and anyremediation efforts.
5. Attend relevant industry forums to ensure PPUK both learns from and has an industry voice in relation to financial crime, with a particular focus on Fraud.
6. Develop Financial Crime Procedures from policy and requirementsdefined by the MLRO (2LOD) and ensure that these are implemented effectively including.Financial Intelligence Unit (“FIU”), Transaction Monitoring (“TM”), Payments etc
Own and manage day-to-day PPUK Financial Crime Service Level Agreements, acting as the PPUK Financial Crime “UK EntityService Owner (ESO)” which includes:
7. Responsibility for FLOD monitoring and assurance activities to evaluate theeffectiveness of financial crime controls and response to emerging threats, reducingexposure to financial crime.
8. Monitor and manage Service Level agreements (SLAs) with outsourced groupentities to ensure adherence to agreed performance and risk managementstandards.
9. Regularly assess how FLOD financial crime controls impact customer outcomes, identifyingand addressing gaps in customer fairness, transparency, and support.
10. Ensure the collection of and use ofFLOD MI to monitor control performance and escalate issues via PPUK governancecommittees as appropriate.
11. Partnering with local, regional and global teams to conduct detailed analysis of system configurationsfor transaction monitoring and filtering.
12. Provide input on investigative procedures and processes, including making recommendations as to specific outcomes including refunds to customers.
13. Help to refine investigative decisionmaking criteria that optimize for both effectiveness and efficiency.
14. Root cause analysis for financial crime incidents or control failures and oversee theimplementation of corrective actions, including improvements to outsourcedprocesses.
15. Develop strategies to execute against UK Policy and Procedure requirements,
16. Ensures relevant training is given to UK and Group operational teams to reinforce culture ofcompliance.
17. Conducts FLOD Financial Crime risk assessments for new products and advise on controlrequirements.
Ideally you would have:
18. 10+ years of professional and leadership experience, at least 7 of which are in Fraud or thebroaderFinancial Crime area with UK the financial services industry
19. Exceptional written and oral communication skills with prior experience delivering orpresenting to regulators/external stakeholders
20. Proven ability to execute in a fast paced and deadline driven environment
21. Exceptional collaboration skills, within function and across peer stakeholders.
22. Previous Supervisory and Management experience. This role currently has one Full Time Staff member reporting to themand will be required to work proactively and collaboratively with other PPUK, GFC and group colleagues across the 3 lines of defence.
Preferred Qualification:
Subsidiary:
PayPal
Travel Percent:
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