Job Description
As a Strategy Analyst within the Customer Strategy Directorate, you’ll play a key role in shaping the future direction of our Retail business. Working closely with the Head of Household Customer Strategy, you’ll turn intelligence into a clear, actionable strategy that advances our Retail operations. Your work will help define how we grow, compete, and deliver for our customers.
What you’ll be doing as a Strategy Analyst You’ll support the design, development and implementation of a strategy for our retail business, identifying and evaluating strategic and commercial opportunities. You’ll lead analysis and research to influence future regulation and guide our strategic response. You’ll collaborate across teams to ensure insight-led, evidence-based decisions make a real impact on how we operate and deliver for our household customers.
Identify strategic opportunities that improve customer experience, reduce cost, enable compliance and drive efficiency · Challenge existing practices with fresh thinking and a forward-looking mindset using data, insight and lateral thinking to shape where we need to be in the future Work collaboratively across teams on joint and interchangeable initiatives, building strong relationships to deliver innovative, joined-up solutions. Drive continuous improvement by identifying opportunities to streamline processes, enhance delivery, and ...