Head of Operations
£60,002- £64188 per annum
Full time, Permanent
Gloucestershire and West Oxfordshire
Ubico is seeking a strategic, results-driven Head of Operations to lead the delivery and continuous improvement of waste collections, recycling, street cleaning, and grounds maintenance services. You will be at the forefront of enhancing the local environment—ensuring clean, safe, and welcoming streets, neighbourhoods, parks, and open spaces—while supporting our partners in achieving their climate and sustainability goals. This role requires a leader who can balance operational excellence with innovation, driving efficiencies and embedding positive change across the organisation.
Reporting to the Operations Director, you will provide strong leadership to a team of operations and transport managers, ensuring high-quality, cost-effective services that meet statutory requirements and deliver value to the communities we serve. You will oversee multi-site services, manage budgets, and develop service improvement plans that focus on efficiency, customer satisfaction, and long-term sustainability. Collaboration will be key, working with partners, commissioners, and stakeholders to identify opportunities for growth and operational enhancement across Ubico.
We are looking for a senior leader with demonstrable experience managing large operational teams, a strong understanding of environmental legislation and health and safety regulations, and the ability to inspire and develop talent. You will be comfortable operating at a strategic level, capable of driving performance improvement, and committed to embedding a culture of continuous improvement and high standards. This is a highly visible role, requiring excellent interpersonal and communication skills, sound judgement, and the ability to influence at all levels.
You will need
* Certificate of Professional Competence in Transport Management (Road Haulage).
* Certificate of Technical Competence (COTC) Level 4 - Managing Transfer Operations.
* IOSH Managing Safely certificate or recognised equivalent or prepared to work towards.
* Experience of having operated as a member of a senior management team.
* Lead by example and be a positive role model for Ubico values to ensure these are understood and embedded within teams, working practices and behaviours.
* Certificate of Professional Competence in Transport Management (Road Haulage).
* Certificate of Technical Competence (COTC) Level 4 - Managing Transfer Operations.
* IOSH Managing Safely certificate or recognised equivalent or prepared to work towards.
* Experience of having operated as a member of a senior management team.
* Lead by example and be a positive role model for Ubico values to ensure these are understood and embedded within teams, working practices and behaviours.
For more information about this role please see the Job Description/Person Specification.
Special Conditions
* Full UK driving licence. This role will require travel across Gloucestershire and West Oxfordshire
* BPSS (Baseline Personnel Security Standard) Check
What we can do for you
* 26 days paid annual leave (pro rata for part time) plus bank holidays, rising to 30 days plus BH ‘s after 5 years
* Pension scheme with an employer contribution of 4% of your earning
* Enhanced holiday scheme which gives you the option to buy or sell up to 1 weeks annual leave (pro rate for p/t)
* Employee discount scheme via our Unity Rewards app, which offers discounts across major retailers and attractions, days out restaurants and holidays.
* Access to a free confidential employee assistance helpline 24/7
* Health and wellbeing support including free eye tests for applicable roles
* Free annual flu vaccinations
* Full PPE supplied
* Free tea and coffee
* Free on site parking
* Opportunities for progression
* Ongoing training
Interview date- 10th and 12th September
About Us
Ubico employs in the region of 1000 staff and operates 1300 vehicles and plant over 1300 square miles of the most beautiful and vibrant towns, cities and countryside you’ll find. We offer a friendly and flexible working environment, where you really feel part of the Ubico ‘family’.
The work is diverse and fast paced, delivered by teams who work closely and collaboratively to deliver results. Our work ethic is underpinned by our five values - deliver quality, be safe, do the right thing, care for the environment, and work together. We strive to achieve these values in everything we do and we are seeking enthusiastic and committed people who are committed to making a positive difference to Ubico and to the people and neighbourhoods we serve.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.
Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
Careers Site Advertising End Date End Date:
18 Aug 2025
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20 Aug 2025
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10 Sep 2025
All Locations All Locations:
Gloucester
Vacancy Type Vacancy Type:
Permanent
Advertising Salary Salary Details:
£47,055 rising to £48,232 per annum (this includes basic and allowances)
13 Aug 2025
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