Office Administrator - Environmental Products and Services Ltd
Location: Newry, Northern Ireland (Office-based)
Job Type: Full-Time, Permanent - Monday to Friday
Salary: £30,000 - £35,000 per annum
Benefits Package: EPAS Ltd offers a competitive benefits package including:
* Private Health Insurance (employee, partner and children up to age 25) after 9-month qualifying period.
* Death in Service Life Insurance after the qualifying period.
* 30 Days' Paid Holiday per annum.
* Opportunities for career progression and skills development.
* A supportive and dynamic work environment in a growing industry.
About Environmental Products and Services Ltd (EPAS Ltd):
Key Responsibilities:
Invoicing & Sales Orders:
* Invoice and raise sales orders from Stockport and Newry locations.
* Create commercial invoices and manage the invoicing of daily jobs.
* Set up and maintain recurring invoices and manage maintenance contracts.
Customer Communication:
* Respond to customer emails, providing timely resolutions to queries.
* Send statements, copy invoices, and customer job sheets.
* Answer incoming calls, handling both customer service and accounts-related queries.
Customer Accounts Management:
* Open new customer accounts and perform credit checks, including verifying VAT numbers.
* Assist with customer credit issues, issuing credits where required.
* Maintain accurate customer records and assist with account updates.
Payments & Financial Support:
* Allocate payments and take phone payments from customers.
* Chase outstanding payments and provide support for payment processing.
* Assist with staff timesheets at the end of each month.
Compliance & Reporting:
* Ensure all financial and customer records are accurate and compliant.
* Update utility spreadsheets and handle supplier details forms for new customers.
* Assist with maintaining relevant financial and operational spreadsheets, maintenance contract spreadsheet.
Booking & Organising:
* Book flights, accommodation, and manage installation scheduling for engineers.
* Organise service visits and installations, coordinating with customers and engineers.
Financial Administration:
* Assist in preparation of budgets, forecasts, and financial performance reports.
* Manage invoices, purchase orders, credit control, and expense processing.
* Monitor cash flow and support monthly and year-end financial reporting.
* Ensure compliance with company financial policies and procedures.
Key Requirements
* Previous experience in accounts or customer service, preferably within a similar industry.
* Proficiency in Microsoft Office Suite; knowledge of accounting systems (e.g., Sage), Salesforce.
* Strong communication and interpersonal skills with the ability to work professionally, independently and team.
How to Apply: Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to - with the subject line: " Office Administrator - [Your Name]"
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Private medical insurance
Work Location: In person