Service Charge Administrator
We are looking for a motivated and detail-oriented Service Charge Administrator to join our busy Block Management team. In this role, you will play a key part in supporting our service charge function, ensuring payments are requested and received on time, and that policies and procedures are followed effectively.
Key Responsibilities
* Administer service charge processes to strict deadlines.
* Communicate clearly and professionally with a varied client base.
* Deliver excellent customer service with patience, problem-solving skills, and strong attention to detail.
* Organise and prioritise workloads to achieve required outcomes.
* Work collaboratively with colleagues across the Block Management teams.
Skills & Experience Required
* Minimum 18 months' experience in a sales ledger role, ideally in a business-to-consumer environment.
* Strong written and verbal communication skills.
* Excellent attention to detail and ability to work to deadlines.
* Proficiency in Microsoft Office.
What We Offer
* Competitive salary.
* 25 days holiday plus bank holidays.
* Company healthcare plan.
* Investment in your personal development.
* Full training and ongoing support, with opportunities for career progression.
Job Type: Full-time
Pay: £24,500.00-£26,500.00 per year
Work Location: In person