The Role
Apply below after reading through all the details and supporting information regarding this job opportunity.
We’re looking for a Wholesale Operations Assistant to join our team and help support the day to day running of our global wholesale business. The ideal candidate will demonstrate quick problem solving and provide support across the wholesale department. Working with both internal and external stakeholders such as logistics, finance, sales teams, 3PL warehouse and couriers to provide best practice to achieve operational excellence.
Key Responsibilities - Including but not limited to:
* Act as the main point of contact for JOSEPH Wholesale accounts, working with multiple international partners.
* Communicate with wholesale clients to provide order updates, shipping schedules and assist with general enquiries such as after sales and stock returns.
* Work in close partnership with the internal logistics and warehouse teams, to manage shipments, deliveries, and returns.
* Assist with wholesale dispatches to provide shipping documentation including invoices, packing lists, and customs information.
* Liaise with internal departments, working closely with the sales team to help drive account growth and selling opportunities with reorders and swaps.
* Ad Hoc support during wholesale market, sharing seasonal order confirmations.
* Provide administrative support to the wholesale operations team as and when required.
Requirements:
* Previous experience in any of the following: wholesale, operations, supply chain, ideally within luxury retail.
* Strong organisational skills & attention to detail.
* Ability to multitask in a fast-paced environment & prioritise workload.
* Excellent communication skills- verbal and written.
* Goal oriented, self-sufficient, and values continuous improvement.
* Proficient with Microsoft Office, including basic understanding of excel.
* Experience in using NAV & or similar ERP systems.
Preferred:
* Second langue would be beneficial but not essential
* Familiarity with fashion industry cycles and terminology.
JOSEPH Company values
Uncompromising
We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time.
Integrity
How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles.
Attention to detail
Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers.
Restless
Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.