Usage Food and Drinks Senior Operations Executive
Usage Food and Drinks Senior Operations Executive
1 week ago Be among the first 25 applicants
We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
Job Details
Job Title & Location:
Usage Food and Drinks Senior Operations Executive
London, Westgate (or any other locations in Europe)
Job Purpose
Ensuring smooth implementation of the monthly projects, scripting questionnaires, and working collaboratively to deliver against business requirements. Ensuring panel critical metrics and Questionnaire changes are met and delivered to clients’ needs.
Role Description
This is a fantastic opportunity for a passionate and logically minded candidate, who has an interest in the food and drinks sector to join a fast paced and innovative Global Operations team. This is an important role in our growing business, so we can support our key clients such as PepsiCo and Danone’s ever-changing needs.
Our Usage Food and Drinks service is the market leading panel service from Kantar Worldpanel. It is the largest syndicated panel of its kind, collecting information from nationally representative samples in Germany, UK, Spain, Italy, Belgium, China, Saudi Arabia, South Africa, Brazil, Mexico, Australia, and India.
Key Responsibilities
Project management
* Coordinate with regional and local partners to implement global solutions. Design and integrate workflows to accommodate new processes and tools, considering regional differences and business needs.
Questionnaire Design
* Planning, Coordinating and Implementing Changes whilst liaising with various partners to ensure we deliver to client’s needs
* Enhance our product and questionnaire system and assisting in any new country or product launches.
* Support the design of solutions with the technical team to ensure data quality and integrity across the food and drinks service, guaranteeing maximum efficiency and performance.
* Support the management of proof-of-concepts or prototypes to validate the proposed solutions.
Supporting relationship with Panel Partners and ensuring Panel KPIs are met
* Ensuring Fieldwork start and close on schedule, selecting sample for relevant projects
Assisting with Data Queries
* Investigate panel and data related queries
Key Skills/experience
* Ability to manage multiple projects at once
* Project Management: Experience in managing end to end projects and meeting deadlines.
* Communication Skills: Excellent ability to communicate technical information to non-technical partners at all levels and across different cultures. Ability to engage and collaborate with multiple partners across business groups. Fluency in written and spoken English.
* Problem-Solving: Strong problem-solving skills to address data processing challenges.
* Comfortable working to tight deadlines in a client-centric culture.
* Proven ability to work collaboratively in a team environment
Nice To Have (but Not Essential)
* Knowledge of questionnaire scripting systems such as Confirmit, Dimensions, Lumi, Tivian (Questback)
* Knowledge of working with Microsoft SQL Server Databases
What You’ll Get From Us
* 25 days annual leave (excl. bank holidays), plus your birthday off!
* Flexible benefits across health, wealth and lifestyle
* Extensive training and excellent scope for career development
* A collaborative and supportive work environment
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Reasonable Adjustments
Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
Country
United Kingdom
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Market Research
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