Job Description
We are currently seeking a dedicated and detail-orientedHousekeeping Porterto join our team on full time basis. You will play a crucial role in maintaining cleanliness and ensuring a high standard of hygiene throughout the hotel premises.
Whats in this for you?
We offer a wide range of benefits and have excellent opportunities for career advancement and development and provide exceptional training programs for all employees as well as supervisors and managers:
* Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people)
* Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
* Enhanced Annual leave (max. 33 days after 5 years)
* Get a 50% discount in our Food & Beverage outlets - Min Jiang, Origin Kensington or Piano Bar
* Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives
* Monthly team appreciation events to celebrate team member achievements
* Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
* Access career development and progression opportunities.
* 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave
* Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members
* Receive mental health support from our trained Mental Health First Aiders
* Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
* Well-being programs- Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith room
Responsibilities:
* Clean and maintain designated areas within the hotel, including guest rooms, corridors, public areas, and back-of-house spaces.
* Perform routine cleaning tasks such as vacuuming, dusting, mopping, and sanitizing surfaces to uphold cleanliness standards.
* Collect and dispose of trash and waste in a timely and hygienic manner.
* Assist in the inventory and restocking of housekeeping supplies.
* Respond promptly to guest requests and ensure a timely resolution of any issues related to cleanliness or maintenance.
* Collaborate with the housekeeping team to ensure efficient operations and uphold quality standards.
* Adhere strictly to safety and hygiene regulations.
Requirements:
* Proven experience in housekeeping or a similar role within the hospitality industry is preferred.
* Knowledge of cleaning techniques, materials, and equipment used in housekeeping.
* Attention to detail and the ability to maintain high standards of cleanliness.
* Strong communication and customer service skills.
* Ability to work effectively both independently and as part of a team.
* Physical stamina and the capability to perform tasks that involve lifting and carrying moderate loads.
Who are we?
The Royal Garden Hotel strives to be internationally recognised as five-star destination hotel, which offers excellent value where distinction in service comes naturally. We are located in Kensington High Street, side-by-side to Kensington Palace and Park.
When joining the Royal Garden team, you will be part of a professional, dedicated and enthusiastic environment, where we ensure that you will have a unique individual experience, from onboarding, learning and development to career progression - we are here to support you throughout your journey.
If you are interested in this position and have the full right to work in the UK, please send us a copy of your CV.
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