NHS Milton Keynes, England, United Kingdom
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NHS Milton Keynes, England, United Kingdom
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Job Summary
We are keen to recruit caring and professional staff who share our values and who are looking to develop their career in this environment. The post holder will be responsible for delivering a multi-skilled ancillary role to support Nursing services in a caring and compassionate manner respecting patients privacy and dignity at all times. This role involves working on internal rotation across 7 days a week and will includes some weekend and night work. Alongside the provision of direct clinical care, the post holder will also provide an efficient, helpful, informative and supportive clinical reception service in support of the Integrated Urgent Care delivery.
Job Summary
We are keen to recruit caring and professional staff who share our values and who are looking to develop their career in this environment. The post holder will be responsible for delivering a multi-skilled ancillary role to support Nursing services in a caring and compassionate manner respecting patients privacy and dignity at all times. This role involves working on internal rotation across 7 days a week and will includes some weekend and night work. Alongside the provision of direct clinical care, the post holder will also provide an efficient, helpful, informative and supportive clinical reception service in support of the Integrated Urgent Care delivery.
Main duties of the job
Duties will include, amongst others; carrying out and recording patients observations, application of minor dressings, recording ECGs and phlebotomyand point of care testing as well as supporting the rest of the Healthcare team.
You will be required to assist Clinicians with home visits and therefore a full driving licence is desirable.
Previous patient facing experience is desirable.
Experience of computer based healthcare packages is advantageous, but not essential.
Full training will be provided.
About Us
Milton Keynes Urgent Care Services, situated on the Milton Keynes Hospital site, provides walk-in minor injury and illness services as well as the GP out of hours service 24 hours a day, 7 days a week. We are a Community Interest Company, proud of the reputation we have developed for working closely with the local healthcare community to provide safe and effective care.
For the right candidate we can offer a friendly and supportive working environment, competitive employment package including access to the NHS pension scheme and opportunities for learning and development.
Details
Date posted
27 June 2025
Pay scheme
Other
Salary
£13.20 an hour
Contract
Bank
Working pattern
Part-time, Flexible working
Reference number
U0094-25-0000
Job locations
Milton Keynes Urgent Care Services
Standing Way, Eaglestone
Milton Keynes
MK6 5NG
Job Description
Job responsibilities
Specific Responsibilities And Duties:
To register all presenting service users into the electronic system and comply with specific Initial Assessment Pathways and Procedures.
To work in close conjunction with the initial assessment multi-disciplinary team to provide a seamless delivery of care to service users.
To undertake basic observations, record them appropriately in the medical record and act accordingly with qualified staff if needed.
To Undertake Near Patient Testing Such As:
* Urinalysis
* HcG testing
* Blood sugar monitoring
* DVT/CRP testing
To carry out dressings and simple wound closure and wound care.
To perform venepuncture as required.
To act as clinical assistant and driver, accompanying clinical staff on home visits as necessary. If on the rota as clinical assistant for home visits the car should be left with a full petrol tank at the end of the shift
To Maintain Skills And Knowledge And Ensure That Care Is Delivered According To The Latest Guidelines And Best Practice Evidence Available:
Maintain skills and keep up to date with clinical developments and best practices in areas relevant to urgent care delivery.
Undertake training appropriate to the role, as agreed with the Senior IUC HCA and Practice Development Matron, and ensure that learning is shared and transferred into practice.
Act always within own skills and competence.
attend all mandatory training as required to fulfill duties.
To attend supervision and appraisal as directed.
Ensure the ongoing safety of service users, staff and visitors through systematic assessment, monitoring and reviewing processes:
To maintain standards of infection, prevention and control within the organisation.
Ensure that clinical equipment is maintained in a safe, clean and functional state, reporting any failures or damage to the management team.
The IUC Healthcare Assistant Team will be responsible for standards of infection prevention and control (IPC) within the waiting room area and will be responsible for ensuring that any spillages, including bodily fluids are attended to.
Report all accidents and incidents promptly in accordance with local policies and procedures.
Safeguarding
Be knowledgeable about adult and child safeguarding policies and procedures, ensuring that they are up to date with these processes and complete training as required in liaison with the Senior IUC Healthcare Assistant and Safeguarding Lead Matron.
Will maintain compliance with the safeguarding mandatory training agenda and comply with any further training as necessary
Will have a responsibility to report suspected, observed or disclosed abuse
Quality:
The post-holder will strive to maintain quality of service delivery and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on your own and the team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet the patients needs.
Participate in the audit process as required.
To facilitate leadership and supervision clinically to the Healthcare Assistant Team whilst working in a clinical shift.
To participate and work with the Management Team in the implication of new clinical systems.
General Requirements:
To be flexible about working hours on an internal rotation rota basis.
To be approachable and supportive to other staff and service users.
To attend staff meetings as appropriate and to be available for one to one sessions as needed.
To maintain confidentiality at all times.
To carry out any reasonable duties as requested by the Senior IUC Healthcare Assistant and Management Team.
To be aware of and comply with safe practices as laid down by the Health and Safety at Work Act.
To uphold and promote equal opportunities in employment practice and service delivery.
Job Description
Job responsibilities
General Requirements:
To be flexible about working hours on an internal rotation rota basis.
To be approachable and supportive to other staff and service users.
To attend staff meetings as appropriate and to be available for one to one sessions as needed.
To maintain confidentiality at all times.
To carry out any reasonable duties as requested by the Senior IUC Healthcare Assistant and Management Team.
To be aware of and comply with safe practices as laid down by the Health and Safety at Work Act.
To uphold and promote equal opportunities in employment practice and service delivery.
Person Specification
Qualifications
Essential
* Complete English Literacy Test
Desirable
* NVQ Level 3 Training
* Competent in venepuncture
* Competent in dressing and wound closure
Experience
Essential
* Experience working within a Healthcare setting
* Computer Literate
* Understanding of safeguarding children and/or vulnerable adults
Desirable
* Experience of working with an electronic medical records system
* Full UK driving licence (Manual)
Personal Qualities
Essential
* Able to use own initiative and respond to the changing demands of the service
* Awareness and willingness to follow directions from qualified clinicians
* Able to demonstrate and maintain a polite, caring and compassionate approach to all service users
* Willingness to undertake training required by the role
Person Specification
Essential
* Able to use own initiative and respond to the changing demands of the service
* Awareness and willingness to follow directions from qualified clinicians
* Able to demonstrate and maintain a polite, caring and compassionate approach to all service users
* Willingness to undertake training required by the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Milton Keynes Urgent Care Services
Address
Milton Keynes Urgent Care Services
Standing Way, Eaglestone
Milton Keynes
MK6 5NG
Employer's website
https://www.miltonkeynesurgentcare.com/ (Opens in a new tab)
Employer details
Employer name
Milton Keynes Urgent Care Services
Address
Milton Keynes Urgent Care Services
Standing Way, Eaglestone
Milton Keynes
MK6 5NG
Employer's website
https://www.miltonkeynesurgentcare.com/ (Opens in a new tab)
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals
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