The Role
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We are looking for a results-driven Operations Manager, to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. Your team will be focused on overseeing developer connections to water and wastewater networks, ensuring a timely and compliant service delivery.
This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement.
Here are just some of the activities you will be involved with…
1. Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
2. Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
3. Engage with external stakeholders, including developers, local authorities, and contractors, to support project delivery and resolve disputes
4. Drive a “right first time” culture to minimise customer complaints.
5. Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
6. Promote best practices across teams and encourage continuous improvement.
We’d love to hear from you if you can demonstrate…
You are a strong, confident leader with exceptional communication skills, commercial awareness, and the ability to inspire and motivate teams. You should be comfortable working in a fast-paced environment, with the ability to manage challenges and drive continuous improvement.
A background in the utilities and water sector is essential and specifically developer services, along with IOSH and NRSWA qualifications. You should have experience leading teams and implementing operational improvements. Strong computer literacy is also required, as well as a full UK driving licence.
Our Company
Every day we work smarter, greener and use our imaginations.
Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.
We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.
What Next
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!
Benefits
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.