Customer Service Advisor
Are you someone who thrives in a customer-facing role, enjoys variety in your day, and wants to be part of a business where your contribution genuinely matters? My client is looking for a Customer Service Advisor to join their team at a busy, customer-centric store that serves as the operational heart of their business. If you're ready to combine service excellence with sales success, this could be the role for you.
Whats in it for you?:
Salary of £25,500 per annum, plus £500 biannual bonus based on branch performance
A dynamic role where no two days are the same, from helping customers to managing store operations
A supportive team environment with opportunities to work independently and take ownership
A chance to develop your sales skills while delivering top-tier customer service
Keyholder responsibilities and the opportunity to step up in the absence of management
What youll need to succeed:
Strong verbal and written communication skills
Confidence in speaking with customers both face to face and over the phone
A proactive attitude and the ability to work independently when needed
Comfort working in a small team and adapting to lone working scenarios
Willingness to learn and represent the companys services with pride
Day-to-day:
Handling customer enquiries and converting them into sales
Maintaining high standards of cleanliness and presentation in the store
Completing administrative tasks to ensure compliance with procedures
Managing bad debt recovery and adhering to health and safety protocols
Operating a forklift (training provided if needed) and conducting physical rounds of the store
Why this role?:
Youll be more than just a service advisor, youll be a key part of the stores success
The role offers a blend of customer service, sales, and operational responsibilities
Youll have the chance to grow within a company that values initiative and reliability
Your efforts directly impact store performance and customer satisfaction
Its a role where your personality and professionalism make a real difference
For further information, please contact Joe St John at Pertemps London.
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