Location:
Spennymoor, County Durham
Salary:
up to £39,487 per annum (incl. Car Allowance) dependent upon skills and experience, Local Govt. Pension Scheme, and competitive benefits.
Contract Type:
Fixed-Term (7 Months)
Hours:
Full Time (37 Hours per week)
Maintaining a good level of employability support for tenants is essential to sustain tenancies and to safeguard tenants against the cost-of-living crisis. You could make a big impact on the ability of our tenants and communities to gain a competitive edge in the job market and help us take our award-winning employability offer to the next level
About us
We are an award-winning not for profit housing association that currently owns nearly 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants’ current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability.
Our Plan A sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it’s cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes and places.
About the role
You will work with the relevant service area leads to ensure that accurate customer data is available that allows us to deliver services that support our customers’ needs.
Ensuring alignment to our strategies and frameworks, you will coordinate the development, You will co-ordinate employability efforts between Livin tenants, communities, statutory agencies, stakeholders and Livin teams. The post will support the L!NKCD ESF Funded programme in the development and implementation of a range of services and products to address unemployment in local communities, infiltrating new markets where possible.
You will design and deliver successful employability initiatives to meet the needs of tenants and local employers and achieve challenging targets. You will thrive seeing your own caseload of tenants’ progress through to employment and witnessing the opportunities this opens up to them and their families.
About you
You will be a highly motivated, engaging and supportive employability practitioner with a passion for providing a brilliant customer experience. With a detailed understanding of the barriers impacting on employment opportunities for customers who have experienced long-term unemployment you will have a good understanding of the customer journey, helping to identify the best course of action to achieve customer satisfaction. Critically, you will believe that given the right support and guidance everyone can achieve great things by securing sustainable employment.
Benefits
To see the fantastic benefits available to our employees, please visit here
For an informal discussion about the role please contact Helen Johnson, Livin Futures Manager, via email at