Hire Controller West Bromwich Salary – Up to £33,000 per annum
Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self‑drive and operated hire across the UK.
Role
As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.
Key Responsibilities
* Manage incoming hire enquiries by phone and email.
* Prepare quotations and process hire orders.
* Coordinate deliveries and collections.
* Schedule equipment to maximise fleet utilisation.
* Maintain accurate hire records and documentation.
* Liaise with customers, drivers, and suppliers.
* Resolve customer queries professionally.
Skills and Experience
* Minimum 3 years’ experience in a Hire Controller or similar role.
* Previous experience within plant hire, tool hire, or a related industry.
* Excellent communication and customer service skills.
* Strong organisational and time management abilities.
* Good IT skills and experience using scheduling systems.
* Knowledge of plant machinery is advantageous.
Working Hours
Monday to Friday, 7:30 am to 5:00 pm (including a 1‑hour lunch break and two 15‑minute breaks).
Holiday Entitlement
20 days annual leave plus bank holidays, with 3 days reserved for the Christmas shutdown.
Benefits
* Competitive salary up to £33,000 depending on experience.
* Supportive team environment.
* Opportunity to develop within a growing business.
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