Title: Quality Assurance Officer - Pharmaceutical Excipients Location: Bromsgrove, Worcestershire Salary: £35,000 - £45,000 (dependent upon experience) benefits Term: Permanent SRG is exclusively partnering with a leading speciality chemical distributor in the West Midlands, who offer a wide range of innovative raw materials to manufacturers and brands across the pharmaceutical, food & beverage, nutritional and personal care markets to name but a few. With a big focus on in-house product development and manufacturing, collaboration and customer centricity, they have a well-known reputation for success in the market. Our client believes that delivering value starts with their people. By placing employee development at the heart of everything they do, they empower teams to grow, innovate and excel in their roles. This commitment not only enhances individual potential but also drives the exceptional service and solutions their customers deserve, ensuring they consistently exceed expectations and set new standards of excellence. The Quality Assurance Officer role is an office-based role, working with multiple departments including Production, Operations and Warehousing. This exciting opportunity would be well suited to a Pharmaceutical QA professional who wants to develop their experience into other product types and markets. Benefits: Bonus scheme, 25 days holiday bank holidays, pension scheme and a 37.5 hour working week Monday - Friday. Lots of potential to develop QA experience across a multitude of sectors in a supportive and inclusive environment. Role / Description Internal auditing of the production facilities to ensure regulatory compliance Respond to customer queries promptly, with timely completion of required documentation such as customer questionnaires Handle customer complaints, ensuring effective management through to completion Maintain and update product specifications for new and existing products Conduct supplier assurance and risk assessment evaluations Infrequent travel to supplier sites globally (realistically a maximum of 5 times a year) Liaise with multiple internal departments to translate complex information succinctly Support with external regulatory audits (e.g. MHRA) Other quality assurance tasks as required to support the team. Requirements Recent direct experience in Pharmaceutical Quality Assurance, in either a manufacturer or pharmaceutical excipients distributor Proven recent experience leading or supporting MHRA audits, with excellent knowledge of GMP and/or GDP regulations Degree-level qualified (or equivalent) in Pharmaceutical Science or a closely related subject An obvious passion for pharmaceutical science and/or the wider pharmaceutical industry Excellent communication skills, possessing the ability to translate complex information Organised and process-driven with high attention to detail Full, clean UK driving licence. If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV to For more information regarding this position or any others, please call Amy on (phone number removed). If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit to view our other vacancies. SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors. As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients. Keywords: QA, Quality Assurance, Pharmaceutical Industry, Pharmaceutical Manufacturer, Auditing, Quality Management System, QMS, Product Specification, Customer Complaints, Documentation, Internal Audit, External Audit, MHRA, GMP, GDP. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy