Job Description
Logistics Coordinator – French (Full‑time, Permanent)
Hybrid – 2‑3 office days, Central London
Key Responsibilities
* Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier
* Liaison with customers, warehouses, and carriers
* Input of correct information onto internal system to create forward allocations and warehouse instructions
* Invoicing customers promptly, with correct VAT calculated
* Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels, etc.)
* Handling enquiries, complaints and other aspects of customer service as required
* Monthly stock reconciliations and handling follow‑on enquiries from the finance department
* Handling non‑conformances
* Occasional on‑site inspection of warehouses
* Processing charges invoices from warehouses, forwarders, and other suppliers
* Project work
* Covering for fellow team member's absences due to leave, holiday, etc. when necessary
Benefits
* Personal growth, including training and development opportunities
* Health Cash Plan
* Subsidised gym membership
Qualifications
* Fluency in English and French is required
* Experience in handling key accounts
* Experience with any ERP system
* Proficiency in MS Office applications
* Outstanding business communication skills, both written and verbal
* Commitment to customer service (both internal and external)
* Enthusiasm for a fast‑paced, dynamic environment where products and programs evolve as the business grows
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