8.30 – 5 (Mon – Fri)
Cannock
Temp – Perm
Key Duties & Responsibilities
Office & Operations Support:
* Processing sales and spare parts orders using Sage Line 50
* Supporting the Office Manager with bookkeeping and invoice administration
* Assisting the Operations Manager with stock control, purchase orders, and warranty administration
Sales Administration:
* Providing the sales team with up-to-date information on product availability and lead times
* Processing sales orders and producing weekly sales reports
* Maintaining accurate customer and sales data within the CRM system (full training provided)
* Supporting marketing activities to help promote products and strengthen brand presence
Customer Service:
* Handling incoming calls professionally and directing enquiries appropriately
* Responding to customer queries efficiently and resolving issues in a timely manner
* Building positive working relationships with customers and suppliers
General Administration:
* Ensuring accurate data entry across internal systems
* Assisting with accounts administration and invoice processing
* Supporting ad-hoc projects as required
* Managing incoming and outgoing daily post
Skills & Experience Required
* Previous experience in an administrative or sales support role
* Strong organisational skills with the ability to manage multiple tasks and priorities
* Confident communicator with strong interpersonal skills
* Ability to quickly learn product information and technical details
* High level of accuracy and attention to detail
* Competent user of Microsoft Office (Word, Excel, Outlook, PowerPoint)
* Experience using CRM systems is beneficial but not essential
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