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The Right Client
Nominate Recruitment is thrilled to be partnering with a successful provider of Business Telecoms & Services, who are looking for a Credit Control Supervisor.
My client is seeking a dynamic Supervisor to join the fast-growing Telecoms Credit Team. The team manages credit collections for all products.
They offer great opportunities for career progression and reward performance through lucrative commission schemes and regular incentives.
The Right role:
Supporting the Credit Manager to deliver the team's targets, ensuring ledger growth is minimized and bad debt is reduced.
Operational management of several ledgers and sub-teams, including but not limited to:
* Managing workloads
* Absence management
* Performance management
* Project management
* Process improvement identification and implementation
* Escalation and management of risk
Improving processes to ensure a streamlined, efficient customer journey across all functions and products.
People management of the growing team across the UK, including but not limited to:
* 121s
* Monthly, quarterly, and annual objective setting and reviews
* Providing support, guidance, coaching, and discipline
* Talent management
The Right Fit:
* Ability to motivate and drive excellent results under pressure; remote management experience is preferred
* Innovative attitude with strong problem-solving skills
* Data handling, analysis, and insight skills to drive operational improvement and performance
* Flexible, accountable, and honest
* Organized and able to work accurately within strict timeframes
* Experience with Excel is preferred but not essential
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