Job Ref: FOC1903
Branch: Oxford Witney Hotel
Location: Oxford Witney Hotel, Witney
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 01/10/2025
Closing date: 03/11/2025
Who are we
Oxford Witney Hotel in Oxford is a Stylish Modern Hotel with just a short walk from the historic centre of the town, the hotel offers great accommodation at great value, with close proximity to Oxford, Burford, and the Cotswolds making it the ideal base for travelling throughout Oxfordshire, while our elegant en-suite bedrooms are perfect for a tranquil night's rest at the end of the day.
Role Responsibilities
* The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
* To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
* You'll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
* Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
* You'll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
* You'll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
* Must attend all HS, Fire and Food Safety Training as directed by designated Line Manager.
* Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
* To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
* Display excellent standards of cleanliness
* Be a team player, by supporting your colleagues
* Work well under pressure
* Be courteous and welcoming to all guests you meet
Just a short walk from the historic centre of the town, Oxford Witney Hotel, Witney offers great accommodation at a great value. Its close proximity to Oxford, Burford, and the Cotswolds makes it the ideal base for travelling throughout Oxfordshire, while our elegant en-suite bedrooms are perfect for a tranquil night's rest at the end of the day.