Client Support Administrator (Accountancy firm)
Gloucester
Salary - c£27,000 + benefits
This is a great opportunity for an administrator with previous experience working within an accountancy firm, looking for a role that’s both varied and rewarding. You’ll play a key part in the smooth running of a busy professional services firm, supporting colleagues across different departments and ensuring clients receive the very best service.
What you’ll be doing:
* Providing administrative support across the business, from onboarding clients to compliance checks and updating systems
* Handling calls and emails, responding to queries, and following up with clients
* Welcoming visitors and offering reception support where needed
* Keeping client records accurate and up to date
* Preparing documents, reports and correspondence
* Supporting colleagues with day-to-day operational tasks and suggesting ways to improve processes
What we’re looking for:
* Strong organisational skills and attention to detail
* A confident communicator who provides excellent customer service
* Enthusiasm, adaptability, and a willingness to get involved wherever needed
* Previous office-based experience (accountancy/finance experience is essential)
* Good working knowledge of Microsoft Office
* Ability to manage your own workload and work proactively
What’s on offer:
* A wide variety of work and the chance to make a real impact
* Competitive salary with regular reviews
* Contributory pension scheme
* 25 days’ holiday plus bank holidays
* Employee Assistance Programme (confidential advice & counselling)
This role offers variety, responsibility, and the opportunity to be a valued part of a supportive team.