Credit Controller
Main Duties & Responsibilities:
Debtor Ledger Coverage
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Manage a portfolio of approx. 250+ customer accounts, a mix of low value/high volume and high value accounts, ensuring proactive and timely collection of outstanding debts.
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Prioritise ledger to Prepare and review daily/weekly/monthly aging reports.
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Complete account reconciliations where necessary
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Follow up on overdue invoices by phone, email, or letter.
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Ensure payments are received within agreed credit terms and in line with company policies.
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Maintain accurate records of all customer interactions regarding payments.
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Investigate and escalate to internal stake holders to resolve any payments that will not be received by due date.
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Report to line manager and Credit Control Manager any potential bad debts / liquidations /write offs /Accounts to go legal
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Participate proactively professionally in Ledger Reviews and internal/external stakeholder meetings
Cash
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Update daily Expected cash forecast before 10am and follow additional month end cash update
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Investigate and escalate to internal stake holders to resolve any payments that will not be received by due date
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Advise line manager & Credit Control Manager of any key fallouts from the expected so the necessary action can be taken
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Review and support COE with obtaining remittance advice
Disputes
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Promptly escalate and collaborate with internal stake holders to resolve issues and disputes affecting payments.
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Review own customer queries and follow up with internal stake holders
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Utilise Credit Tracker to maximise prompt dispute resolution
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Proactively escalate to line manager / Credit Control Manager any issues you need support with
Additional Duties
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Provide cover for colleagues in their absence as designated by the Team Leader to cover all aspects of collections
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Participate in Ledger Reviews and follow actions and timescales given
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Update any Ledger Review Debtor files promptly and accurately within timescale set
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Update Factoring Debtor file when required (Monthly)
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Utilise all data files to assist with collections/reconciliations
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Assist with Internal and external audits
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Assist with any business / systems developments as and when required
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On going self-development to improve excel, business knowledge and skills
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Ad hoc duties as and when required
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
Company pension scheme
Company sick pay
25 days annual leave (plus 8 bank holidays)
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to purchase a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Long Service Award scheme
Reward & Recognition scheme
Death in service benefit
Access to over 100 online courses to support your continuous and professional development
Employee benefits platform, offering:
Discounts and offers for a range of recognisable brands and outlets
Employee Assistance Service
Advice and life coach portal with tips on mindfulness and meditation
Free onsite parking
At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.
If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.
TVS have signed the Armed Forces covenant and are a forces friendly employer