Job Description
IT Technician\n£32,000\n6-Month Fixed-Term Contract\nEdinburgh (On-site)\n\nA leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves.\n\nKey Responsibilities:\n\n * Provide first-line technical support for incidents and service requests, meeting agreed service level targets.\n\n * Respond to escalations from both internal tech support teams and the global service desk.\n\n * Build and configure laptops for new joiners and as part of equipment replacements.\n\n * Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices.\n\n * Maintain accurate records in the asset tracking system.\n\n * Support account administration in Active Directory and other business applications.\n\n * Assist with the setup and troubleshooting of audiovisual conferencing systems.\n\n * Provide logistical support during office moves and assist in project delivery where required.\n\nSkills and Experience Required:\n\n * 1-2 years’ experience in an IT service desk or similar technical support role required.\n\n * Strong customer service orientation with a focus on clear communication and problem-solving.\n\n * Experience with hardware management and basic networking principles is desirable.\n\n * Ability to document actions accurately and follow established communication and escalation procedures.\n\nIf you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply