Our client, a freight forwarder is looking for a Export Airfreight Operator to join their office in Feltham. Key Responsibilities * Manage export shipments from booking through to final delivery * Act as the primary point of contact for customer enquiries and updates * Liaise with customers, suppliers, freight forwarders, and overseas agents * Ensure all export documentation and invoicing is completed accurately and in a timely manner * Track shipments and proactively provide status updates to clients * Coordinate with internal departments to meet operational deadlines and service expectations * Maintain accurate records and support operational reporting requirements * Manage financial aspects of shipments, ensuring costs, charges, and invoicing are accurate and aligned to maintain profitability About the candidate * Some previous experience within export coordination or a logistics environment * Strong communication skills with the ability to build effective working relationships * Highly organised with excellent attention to detail * Comfortable managing multiple tasks and shipments in a fast-paced setting * Strong organisational skills with solid basic maths ability to ensure processes are followed and financial elements are understood * Ability to manage and check financial data to ensure accuracy and support overall profitability * A proactive, solution-focused mindset with a willingness to learn and develop