Bank Receptionist
Application Deadline: 1 September 2025
Department: Site Support Roles
Employment Type: Bank
Location: Priory Hospital Barnt Green
Compensation: £12.21 / hour
Description
Priory Hospital Barnt Green is looking to recruit a Bank Receptionist to join the team. Located in the beautiful Lickey Hills Country Park, 10 miles south of Birmingham, Priory Hospital Barnt Green is a purpose-built hospital with a 10-bed private ward.
We offer mental health support for both adults and young people, including access to specialist therapy and psychiatry. We also provide private autism assessments for adults, helping people better understand themselves and access the right support.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
* Greets and assists all arrivals promptly at the Priory unit, and ensures that they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
* Ensures that all telephone calls into main reception / switchboard are dealt with promptly and efficiently within Priory operational standards.
* Carries out administrative tasks as required.
* Ensures the appropriate security passes are issued, as well as then directing the visitor to the appropriate areas or individuals within the unit.
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The role requires NVQ Level 1 in a relevant area or GCSEs (or equivalent), along with experience gained in a customer-facing environment. As patients may present with difficult and challenging situations, the role can involve heightened sensory and emotional demands, requiring resilience and strong interpersonal skills.
For more information about the role, you can emailMatthewBirbeck@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
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