Waste Collection Services ManagerJob ref: ST 12932 | Job type: PermanentLocation: North Road Depot, Newtownards | Salary: PO6, SCP 41 - 44, £52,413 - £55,611 per annumQuantity of Posts Available: 1Closing date: Thursday 04 Jun 2026 16:00Job summaryAs Waste Collection Services Manager, you will lead and develop the Councils waste collection services across the Borough, ensuring safe, efficient and customer-focused delivery for households, businesses, recycling and bulky waste collections. You will play a key role in driving service performance, leading continuous improvement, and ensuring compliance with statutory and Council requirements, while managing people, budgets, resources and operational infrastructure to support wider corporate and directorate objectives.Please noteThis is a permanent, full time post, working 36 hours per week.The working hours are Monday to Thursday 9.00am to 5.00pm and Friday 9.00 am to 4.30 pmApplicants should refer to the candidate guidance before completing their application.All correspondence in relation to the job vacancy will be completed by email and phone. Therefore, it is important that applicants ensure a valid e-mail address and mobile number are provided and entered accurately when filling out the application form.Applicants should ensure they check their emails including junk folders regularly.PERSON SPECIFICATIONThe person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post.The essential criteria will be used for shortlisting and as part of the selection process.ESSENTIALQUALIFICATIONSDegree or equivalent in a relevant subject area.Or3 years relevant experience as outlined below.EXPERIENCEA minimum of two years relevant management experience within waste and environmental service delivery, demonstrating responsibility for one or more of the following service areas:Management of waste collection infrastructureDelivery and performance management of kerbside household waste and recycling collection servicesDelivery and performance management of commercial waste and recycling collection servicesManagement of in-house waste collection operationsOversight of a Special Collections (bulky items) serviceA proven ability to develop and lead a continuous improvement culture, ensuring the achievement of KPIs, corporate objectives and service-specific targets.Experience of working collaboratively with peers and a range of internal and external stakeholders to support effective service delivery.A demonstrable track record of delivering consistent, high-quality, customer-focused services, with a focus on service standards and continuous improvement.KEY SKILLS & ABILITIESAbility to manage a team effectively.Ability to prioritise and manage conflicting work demands.Financial management.Project management/ business improvement processes.Competent in the use of Microsoft applications.DESIRABLEQUALIFICATIONSAdditional relevant professional qualificationsEXPERIENCEAt least two years relevant management experience within a local authority or comparable operational environmentExperience of the utilisation of in-cab digital technologies.Experience of collaboration with elected members and union membersOTHER REQUIREMENTSAccess to a form of transport to fulfil the duties of the post.BenefitsEmployees have access to a wide range of benefits at Ards and North Down Borough Council. In addition to a competitive salary, the Council supports all staff in their career aspirations through learning and development opportunities. Current key benefits include:35 days of annual leave (including bank/public holidays), rising to 38 days after five years of service, and 41 days after 10 years of service.Northern Ireland Local Government Pension Scheme (Council contributes 15.5% of salary).Health benefits: Westfield Healthcare Scheme; Leisure Centre Membership; Cycle to Work Scheme.Flexi time / Time Off in Lieu (TOIL).Education / qualifications support after qualifying period.Plus much more WHJS1_NI