Join to apply for the Vice President of Quality role at DHL Supply Chain
Location: England, with 50% national travel
At DHL Supply Chain, we're the global leaders in logistics, with 188,000 people across 50+ countries. Our Quality Function plays a critical role in ensuring we deliver on our customer promise — driving compliance, continuous improvement, and operational excellence across every touchpoint.
Responsibilities:
* Lead the UKI Quality & Customs Function, building expert, motivated teams that enable growth and differentiate DHL Supply Chain.
* Define and deliver strategic focus areas across Quality & Customs to support sustainable growth.
* Support new business, renewals, and BAU governance to ensure service excellence.
* Drive a culture where quality is everyone's responsibility — making us the Quality Provider of Choice.
* Ensure regulatory assurance across operations through robust systems and standardised processes.
* Build strong relationships with internal teams, customers, and regulators to maintain compliance and product integrity.
* Simplify service delivery through holistic OE support to operations and customers.
Requirements:
* Proven leadership experience in a complex, matrixed environment.
* An understanding of Supply Chain operations (warehousing, transport, value-added services).
* Expertise in Quality, Customs, and Trade Compliance within Pharma or Food logistics.
* Strong stakeholder engagement and communication skills, including senior-level influence.
* Experience in project/change management and strategic decision-making.
* Certified Quality Auditor (e.g. ISO 9001:2015 Lead Auditor) and demonstrable CPD.
Benefits:
* Company car or allowance (hybrid/electric options available)
* Private Medical Insurance
* 26 days annual leave (+ option to buy more)
* Discretionary performance bonus
* Flexible working options
* Generous pension scheme (8% employer / 4% employee)
* Free 24/7 GP consultations
* Financial wellbeing support (loans, savings, mortgage advice)
BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
Note: Please be aware that interviews are provisionally scheduled to take place during the week commencing 29/09/2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent.
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