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Base pay range
Job Title: Restaurant Supervisor
Location: Boundary Outlet, Colne
Hours: 40 hours a week working 5 days out of 7
About Us:
Boundary Outlet is a premier shopping destination that also offers exceptional dining experiences. Our in-store restaurants are a key part of our customers’ journey, and we’re looking for an enthusiastic and experienced Restaurant Supervisor to lead and inspire the team to deliver outstanding service and quality.
Role Overview:
As Restaurant Supervisor, you’ll support the Restaurant in the day-to-day running of the restaurant, ensuring smooth service, exceptional food quality, and a welcoming environment. You’ll motivate the team, manage operations, and help create a memorable dining experience for every guest.
Key Responsibilities:
* Lead and support the front-of-house team during service, ensuring high standards of customer service.
* Assist with training, coaching, and developing team members to enhance their skills and performance.
* Oversee daily operations, including opening and closing procedures.
* Address customer queries, feedback, or complaints promptly and professionally.
* Monitor food and drink quality to ensure consistency and excellence.
* Support stock management, ordering, and minimising waste.
* Ensure compliance with health and safety, food hygiene, and company policies.
* Assist with rota management to ensure adequate staffing levels during busy periods.
What We’re Looking For:
* Previous experience in a supervisory role within a restaurant, café, or hospitality setting.
* Strong leadership and communication skills with the ability to motivate a team.
* Passion for delivering outstanding customer service and high-quality food.
* Organisational and problem-solving skills, with the ability to prioritise in a fast-paced environment.
* Knowledge of food hygiene and health and safety regulations (Level 2 Food Hygiene Certificate preferred).
* A proactive and hands-on approach to managing the restaurant.
The Perks:
* Company Pension Scheme
* Employee Assistance Programme
* Long Service Awards
* Store Discount
* Free Parking
* Social working hours (aligned to Retail Store opening times)
* Subsidisied Meals
* Learning & Development Training
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
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