Customer Service Representative 📍 Location: Milton Ernest, Bedford 🕒 Hours: Full-time My client is looking for a Customer Service Representative to join their established team in Milton Ernest, Bedford. If you're highly organised, proactive, and passionate about delivering great service, this could be your next career move! 🔧 About the Role As a key member of a small team, you'll help coordinate various workflows and support the operation function with day-to-day office administration and customer service duties. This role offers real opportunities for career growth, with a chance to take on more responsibility as you develop. From managing repair bookings and liaising with insurers to supporting invoicing and admin tasks, your contribution will keep the operations running smoothly. 📝 What You'll Be Doing * Acting as the first point of contact for clients, insurers, and internal teams * Coordinating repair bookings, courtesy cars, and customer updates * Organising vehicle movements (collections & deliveries) * Monitoring progress via their internal systems to ensure service deadlines are met * Keeping accurate records for jobs and clients * Liaising with suppliers and internal departments to ensure seamless service * Supporting invoicing and general administration tasks * Creating reports and maintaining documents using Microsoft Office tools ...